User Experience Results - 99% Overall Satisfaction Rating ...would use again and recommend us to others.
Top five most valued components and comment extracts…
- Experienced Consultant: .“helped us make better decisions”…“was always responsive”...."Suzanne took my call on a Saturday .. this was not expected"; "had patience to answer my many questions"; "help with setting a budget for costs was extremely valuabe"; "helped me understand the processes and what to do first";
- Service Delivery; "very professional"; "objective and no pressure"; "personalized to my situation"; "EHV saved me and my wife significant time"; "gave me recommendations that reduced my moving costs by over 50%; "so much better than going it alone"
- Savings: Rebates/Rewards/Discounts…“nearly paid for moving my household goods”.. “covered about 30% of my closing costs”; "was so nice to get that check in the mail after closing"; "this is a wonderful benefit"
- Real Estate Agents .“now I understand the importance of having a top agent”…“the two home market analyses helped me price my home competitively”; "the agents recommended were outstanding"
- Technology Platform…“very cool; one place to help me manage my move”.. “the resource library was terrific”'; "easy to navigate"; "I liked that the system kept me informed of the steps in the process"; "good information with options";